
State Farm® Insurance Agent Haleh Krauter
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Manny Viadero
September 18, 2025
"Haleh and her team have always been professional and kind in all dealings. Highly recommend her and her office."
Trisha Broady
September 18, 2025
"Recently switched to State Farm for home & auto needs and have had such a smooth and easy transition! Matt made this process so simple & was up front and honest about everything. He’s been super patient with me and all 900 questions I’ve asked 🤣 Super helpful and extremely kind! 10/10 recommend!"
Julia Broaddus Coffman
September 18, 2025
"I have worked with her for 20 years and she has always been so kind and helpful in all of my financial services and needs."
Kendon Hoover
September 18, 2025
"My experience here was really disappointing. I found Haleh Krauter to be very rude and unprofessional in the way she spoke with me. Instead of feeling helped, I hung up the phone feeling dismissed and uncomfortable. Customer service should be about respect, and unfortunately, that was missing in my interaction."
Grettel Garcia
September 17, 2025
"I’ve had a great experience with this insurance company. The rates are fair, and I feel confident knowing my car is well protected. John has always been friendly and helpful, and any questions I’ve had were answered quickly. The process of setting up my policy was simple, and I appreciate how transparent everything has been. Overall, I feel valued as a customer and highly recommend them to anyone looking for reliable insurance."
Jason Chavarria
September 15, 2025
"John is very knowledgeable and knows exactly what he’s talking about and gave me great advice for the long run! Haleh Krauter State Farm is by far the best insurance agents to have."
John Aguero
September 2, 2025
"Haleh and the team are some of the most professional and educated people I have ever worked with. I would 100/100 recommend them when asked about insurance. Thank you to all you guys for making it so easy and painless taking care of everything with the best attitudes!"
"Thank you so much for the wonderful review! Your support means the world to us, and we’re grateful to have you as part of our State Farm family."
Ryan Downey
August 29, 2025
"Wish i could give zero stars. This company egregiously overcharges for all insurance to include home owners insurance and car insurance. I got better car insurance with way more coverage for 90 dollars cheaper and homeowners insurance with way more coverage for 1,000 dollars cheaper. Do yourself a favor and shop around with Allstate and Progressive before giving them a call."
"Hi Ryan, Thank you for your business over the years- we truly appreciate our relationship with you at the Haleh Krauter Insurance Agency. Unfortunately, your review regarding 'this company's' premiums is not relative to us. We had you insured with State Farm Insurance companies, and they are responsible for premium rates and not the Haleh Krauter Insurance agency. While I'm unable to discuss specific details regarding rates will explain rates from a 30,000 foot view to help explain. When an insurance customer has auto policies that cancel they lose a multi-line discount. State Farm has one of the healthiest and most generous discounts for having multiple lines of business and thus a lack of this discount will result in an increase. Other variables (140+ variables) go into rates and those might be different for each customer too. Things such us their specific FICA scores, number of loans, tickets, accidents etc. So two people may not always have the same rate. Regarding home policies, around 2015 many insurers shifted to the older HO3 policy format, but at State Farm they continue to offer the HO5 policy, which provides broader and more comprehensive coverage—often referred to as the "Cadillac" of home policies. We understand that price is important, and while you may find cheaper options elsewhere, and State Farm prides itself on providing a great value and protection which their policies provide. Our office appreciates having had your trust and in providing you with service for over 5 years and We wish you the very best moving forward and thank you again for your past business. "
Praises Only
July 16, 2025
"Loved the exceptional service that I received from Michelle! She was with me from start to finish in resolving the payment issue with my mortgage escrow for our homeowners insurance. I love the great customer service from Michelle and from Haleh Krauter State Farm office. I highly recommend this State Farm office!"
"Thank you so much for the sweet shoutout regarding Michelle and our office!! We love our customers and want to do our best to serve them. Much appreciation for your business! Haleh K"
Chris Peck
May 22, 2025
"Everyone there is knowledgeable and excellent communication. Fast communication from agents. Will be a customer for years to come."
"Thank you Chris, we appreciate you. Haleh"
Dwight McKinney
May 1, 2025
"Michele did a great job!"
"Hi Dwight, thank you for the review on Michelle. We appreciate you and hope your move to Indy has been wonderful!! Haleh"
Gerald Phares
April 29, 2025
"Best ever, great staff, great agent!"
"Thank you so much for the wonderful review! We’re so glad to hear you think so highly of our staff and our office. Your support means the world to us, and we’re grateful to have you as part of our State Farm family."
Babette Lamaster
April 28, 2025
"My family and I have been with Haleh Krauter State Farm for over 30 years and I don’t have one negative thing to say! Everyone in the office is super friendly and helpful! We couldn’t ask for a better insurance agent!"
"Wow—thank you so much for your kind words and for trusting Haleh Krauter State Farm for over 30 years! We’re truly grateful for your loyalty and it means so much to hear that our team has consistently been friendly and helpful to you and your family. Serving you has been an honor, and we look forward to continuing to be your insurance team for many more years to come. "
Cheryl Collins
April 18, 2025
"I had such a great experience - was not available to discuss options by phone, so everything was done through email. The agent was very responsive, efficient and saved me A LOT of $$!!"
"Hi Cheryl, Thank you for the review!! Appreciate you. Haleh K"
Hayley Hubble
February 24, 2025
"Christine D. was so great! She always takes care of me and anyone I refer. Thanks so much!"
We Do Windows
February 19, 2025
"Great service and professional staff"
Me Hicks-Stuckey
February 8, 2025
"Christine with StateFarm is a great help I definitely recommend her for all your insurance needs and coverage she definitely will get you everything you need with the best rates."
William Hedrick
October 18, 2024
"IF I COULD GIVE MORE THAN 5 STARS I WOULD!!! Christine and Cat were amazing. I called with a very specific issue regarding my insurance, not only did they know exactly what to do, they had the resources in place to get it done within an hour. They are life savers and I wish every insurance office ran like this. I’ll sing their praises from the heavens forever!"
Kenneth Kielman
July 17, 2024
"I had the opportunity to increase life insurance policy amounts for 2 of my grand sons. Haleh was so professional and timely service. Now my grand sons are in a better position for future estate planning. Thanz so much!!!"
Richard Dushane
July 8, 2024
"Have done a great job for me with any issue. Always responsive."
Heather Thomas
June 28, 2024
"We have been customers of State Farm for years. We recently were switched to this office and so far its been a great experience. My son just purchased a home and Christine made everything so easy for me. Highly recommend."
Humberto Vergara
June 5, 2024
"Thank you very much to christine, she took care of me very well in my transfer of my insurance State Farm insurance it’s a very good company of car insurance with extensive coverage. I recommend it for everyone. Thank you Christine 🥰"
Craig McDonald
April 6, 2024
"I have been a customer of State Farm for quite sometime. When I met my wife, we merged our accounts. That was 24 years ago. I have had the pleasure of working with Haleh and her team for all of those years. In that time we’ve had an apartment fire, hail damage to roof and 1 car accident. Each time, Haleh and her team felt our pain and provided solutions. You unfortunately only call your agent in time of need and this team is ALWAYS there during stressful, emotional, and frustrating moments to help you through it. If you’re looking, this is the team you want!"
Steven Brown
April 2, 2024
"Haleh gave me a call shortly after purchasing a policy online just to go over some information and to welcome me. It was a nice personal touch that I know State Farm has been known for. I hope life is smooth and I have minimal interaction with her office, but if something unfortunate happens down the road I'm confident she'll help me navigate the situation."
N Odell
June 7, 2023
"Caring, helpful, insurance agent. Many years experience in financial planning. Highly recommend."